Cloud First Responder
Intelligent Support Automation for Microsoft Cloud
Intelligent Support Automation for Microsoft Cloud
CFR eliminates human delay and inefficiency during support escalation. It integrates with your monitoring stack to auto-escalate incidents to Microsoft, gather relevant logs, initiate Teams response channels, and guide post-incident recovery.
Evaluates telemetry in real-time and determines incident severity automatically.
Auto-generates Microsoft tickets with structured, context-aware justifications.
Creates Teams channels, joins email threads, and posts relevant updates without human input.
Recommends configuration improvements and lessons learned, based on AI-driven insights.